Relief One: ERP for social impact organisations

Non-profit resource planning. NGO management software for projects, finance, people, grants and impact, on one base.

Each module opens in the same window.

One sign-in for the whole team.

Staff and consultants sign in to the same place, each with their own role. Partners get their own portal.

One platform, where each figure links back to its source.

Spreadsheets. Inboxes. Five different tools. Reports rebuilt by hand.

Most organisations run on a patchwork: accounting in one tool, HR in another, grants in spreadsheets, impact data somewhere else. Each report means retyping. On one base, a figure is entered once and used wherever it is needed.

How it works: a base you plug modules into, shaped to your organisation.

Step 1: The base.

Each organisation starts from the same base: your people and organisation chart, projects, roles and rights, search, alerts, documents, languages, security and your AI agent.

What’s in the base

Step 2: Plug in your modules.

Pick what you need now and add the rest later. Each module works on the same people, projects and money, so nothing is copied from one to the next.

Start from your kind of organisation: Humanitarian NGO, Development NGO, Foundation or funder, Association or federation. Build yours

Step 3: Tailored to you.

Your rules, fields, approval chains, templates, languages and branding are settings you change, without code. If you need something that doesn’t exist yet, we build it on the same base.

A full ERP for a medical NGO: 7 months.
A programme-management platform: 6 weeks.

A day in the organisation: from the call to the impact.

Find the funding. The grant radar watches 200+ funder portals and scores each call against your track record. (Grant Radar & Proposals)
Win the grant. Follow each application through to signature. The due-diligence documents are already there to attach. (Grant Radar & Proposals, Policies, Documents & Data Protection)
Run the project. A won grant becomes a project with its phases, budget, team and timeline. (Projects & Time, Programme Management)
Pay your people. Consultants sign their assignment with a code sent to their phone; their monthly invoice is approved by the project lead, then paid. (HR & Payroll, Staff & Partner Portals)
Measure what changed. Indicators are tracked against their targets, and each value links to its evidence. (MEAL)
The report is due. Your AI agent drafts the donor report from your own data. Your team edits it and sends it. (Grant Management & Donor Reporting)

All six steps work on the same records.

Choose your modules.

Start from your kind of organisation, or tick modules one by one. You can add more after go-live.

The base

The base: The part every organisation gets.

Run the organisation

Projects & Time: Hours and costs, per project.
Finance & Fund Accounting: Does each project cover its costs?
HR & Payroll: Staff and consultants, managed together.
Recruitment & Onboarding: Hiring in bursts, across countries.
Volunteers: Fill volunteer shifts from a phone.
Learning & Training: Whose certificate runs out next?
Membership & Governance: For associations, federations and their boards.

Funding & partnerships

Grant Radar & Proposals: From the call to the signed grant.
Grant Management & Donor Reporting: What each grant still needs from you.
Donor Portal: A space where donors follow their grants.
Calls for Proposals: Run your own calls for proposals.
Partners & Sub-grants: Fund local partners and follow their work.
Fundraising & Individual Donors: What each campaign raised, and what it cost.

Programmes & impact

Programme Management: Which activities can start, and what blocks them.
MEAL: Show what changed, and how you know.
Field Data Collection: Offline mobile forms that feed your indicators.
Case Management: Confidential files for each person you support.
Cash & Voucher Assistance: Pay each household once, and reconcile the round.
Information Management & Maps: Who does what, where.

Operations & logistics

Procurement & Supply Chain: Purchase orders that match their invoices.
Warehouse & Distribution: Show each donor where their goods went.
Fleet & Transport: Field trips with a check-in at each waypoint.
Emergency Response & Deployments: Know who can deploy tonight.

Safety, risk & compliance

Security & Safety: Report incidents from the field, offline.
Safeguarding & Complaints: Where concerns are reported and cases handled.
Policies, Documents & Data Protection: Policies and due-diligence documents, ready when asked.
Audit, Risk & Internal Control: Controls your auditor can read.

Everyone, connected

Staff & Partner Portals: The ERP as staff and partners see it.
Your AI Agent: An assistant that works from your own data.
CRM, Portfolio & Communication: Donor contacts and track record, kept up to date.
Workspace: Home, Drive, Calendar & Office: Where the team works, wherever it sits.

Build your Relief One: Your selection comes with you. A module switched off keeps its data.

Your AI agent: it reads your records, then proposes the next step.

Ask in the ERP or in the AI you already use. It works with the rights of the person asking, and what it writes waits for a person.

Ask it a question.

It reads the projects, the hours logged and the allocations, answers with the figures, and proposes where to find the days. The project lead signs the change.

One question, several modules.

The modules share one base, so one question can cross them. Each module is read with the grant holder’s rights, and the draft comes back marked "To validate".

Connect the AI you already use.

Through a secure AI connector (MCP), it can use 270+ tools in your ERP, each limited to your role.

Claude, ChatGPT, Gemini, Copilot and others.

You decide what it can access.

An administrator sets what each role’s AI can read or write, module by module. A consultant’s AI sees only their own records, and access closes with the contract.

It only sees what your role opens.
Bank details, salaries and identity fields are stripped.
It proposes; a person sends, signs and publishes.

What teams ask it

Leadership: “Which contracts will run out of days before December?” Four contracts run out before December. Here is where to find the days.

Reads: Projects & Time, HR & Payroll
Comes back: A table, and where to find the days

Grants: “Can we answer the Halden education call in Mopti, and who would staff it?” Your agent reads the call, checks who is free and lists what is still missing.

Reads: Grant Radar & Proposals, Projects & Time, Recruitment & Onboarding, HR & Payroll, Policies, Documents & Data Protection
Comes back: A fit score, a team, the missing documents

Grants: “Draft interim report 2 for Northbridge on Safe Water for Kassala.” Each paragraph of the draft shows where its figures came from.

Reads: Grant Management & Donor Reporting, MEAL, Finance & Fund Accounting, Field Data Collection, Partners & Sub-grants, Workspace: Home, Drive, Calendar & Office
Comes back: A draft, to validate

Finance: “Which invoices are waiting on me, and do they match their orders?” The invoice was read when it arrived. You only look at the three that don't match.

Reads: Finance & Fund Accounting, Procurement & Supply Chain, Grant Management & Donor Reporting
Comes back: Three mismatches to look at

People: “Who is free for two weeks in Gao in December, with a security briefing and a valid first-aid certificate?” Your agent reads five modules to answer one staffing question.

Reads: Emergency Response & Deployments, HR & Payroll, Projects & Time, Security & Safety, Learning & Training
Comes back: Four names, and what each still needs

Communication: “Turn this month's field stories into the newsletter.” The newsletter starts from what your teams published this month.

Reads: CRM, Portfolio & Communication, MEAL
Comes back: A draft issue, in English and French

All use cases

A help assistant on each page: It answers "how do I…" from your own handbook, cut to the reader’s role.
Guided tours for new colleagues: Twelve tours walk a newcomer through the page they are on.
AI inside the modules’ own pages: Invoices read on arrival, applications reviewed on 8 criteria, files summarised. A person checks each result.

Your AI agent, in detail

Security and control: designed to be checked.

Each request crosses the sign-in, the person’s role and your rules before it reaches the data, and each change leaves a record. Hosted in Paris, France.

Blocked actions name their rule.: If you prepared a payment, you can’t approve it, and the message says so.
Signatures you can verify.: E-signature by one-time code, with a fingerprint and timestamp certificate for each signature.
Your data in Paris.: Hosted in Paris, France, files in separate restricted stores, encrypted backups nightly and every six hours.
GDPR built into the workflows.: Candidates erase their own data, retention runs on schedule, image consent is checked before a post is approved.
A record of each change.: Who changed what and when, sign-ins with location, and undo for your own changes.
Roles that fit your organisation.: Finance, HR, programme leads, partners and IT each see exactly what their job needs.

Sign in with a passkey, Google, or a password and a code.
Links that are signed, and expire.
The AI agent works with the rights of the person asking, 60 writes per 10 minutes at most.
Bank details, salaries and identity fields are never passed to the AI.

One sign-in. Everything connected.

Getting started: how we work with you.

We set it up with you, starting with a workshop and ending on the day your team signs in.

Discovery: We map your processes with you and pick your modules.
Configuration: Your rules, data and branding, imported from your spreadsheets and current tools.
Go-live and support: Training, guided tours and a help assistant for each colleague.

Questions and answers.

Can we start with one module?

Yes. Each organisation starts with the base, then picks its modules. You can start with one and add others later.

Can we switch a module off later?

Yes. A module switched off disappears from menus and search; its data is kept, so switching it back on restores it.

Where is our data hosted?

In Paris, France. Files are kept in separate restricted stores by kind (HR, recruitment, documents), and backups are encrypted before they leave the server.

Can we use our own AI?

Yes. The ERP connects to Claude, ChatGPT, Gemini and other assistants through a secure AI connector (MCP). You decide, person by person, what it may read and write; bank details, salaries and identity fields are never passed to it.

What can the AI do across modules?

It can follow the links your modules already share. Ask for the quarterly donor report and it reads the grant’s report format, the indicators, the spend against the released tranches, the field submissions and the partner’s report, then writes a draft with the source of each figure. It works with the rights of the person asking; a person edits, approves and sends.

Does it work offline in the field?

Application forms and field data capture keep working without network and send when the connection comes back. The back office itself needs a connection.

Which languages?

English and French; the staff portal also in Spanish; public grant pages also in Arabic.

Can you import from our spreadsheets and current tools?

Yes: people, projects, budgets, policies, files (including a one-time import or a live two-way sync with Google Drive), and the content of your existing workbooks. Connectors to your other systems are built as part of the project.

Can it match our donor’s report format?

Yes. Donor reports follow each donor’s sections in the donor’s order, fill their tables from your records and export to Word, PDF and Excel.

Is it open to our partners and donors?

Yes. Donors follow their grants and approve reports and tranches in the Donor Portal. Partners have a portal space for their project and their reports, applicants have a space to follow their application, and approvers can approve by email.

Guide: ERP for NGOs: a buyer’s guide

An ERP built around how your organisation works.

Book a demo of Relief One.

Tell us how your organisation works and which modules you are looking at. We show you Relief One on the parts that matter to you.