Relief Applications

PE&D - Document Management System (SISEO)

Planète Enfants & Développement (PE&D) faced fragmented document-storage practices and inconsistent collaboration across its headquarters and field teams, leading to data loss and limited traceability. The SISEO project was launched to bring structure, coherence and governance to PE&D’s digital ecosystem.

Client
Planète Enfants & Développement
When
Jun 2025–Jul 2026
Team
3 people
Services
Info management & MEAL, Training
Technologies
Google Workspace
Industry
Child Protection
SDGs
16. Peace, justice and strong institutions
Client website
planete-eed.org

The SISEO project supported Planète Enfants & Développement (PE&D) in improving its document management and collaboration system. Relief Applications conducted a full diagnosis of existing practices and co-designed a unified Google Workspace structure, policies, and training package to strengthen internal efficiency and governance across PE&D’s headquarters and field offices.

PE&D faced fragmented document storage practices and inconsistent collaboration methods across its teams, resulting in data loss and limited traceability. The SISEO initiative was launched to bring structure, coherence, and governance to PE&D’s digital ecosystem while fostering a collaborative and secure environment for all users.

Relief Applications began with a comprehensive diagnostic phase including staff surveys and interviews at both HQ and field levels. Based on these insights, we co-created a unified Google Workspace architecture, defined access rights, and established shared governance and naming conventions. The process combined participatory design and step-by-step change management.

We designed and implemented a standardized folder structure on Google Drive, built user-friendly documentation (guides, videos, FAQs), and delivered targeted training to support team adoption. The project also included post-deployment recommendations to ensure long-term sustainability and knowledge transfer.

This project showcases Relief Applications’ capacity to deliver digital transformation and document management solutions tailored to NGOs. It highlights our ability to diagnose complex information environments, co-create efficient systems on Google Workspace, and ensure adoption through tailored training and support. The SISEO methodology is replicable for organizations seeking to improve internal knowledge management and collaboration.

The challenge

  • Fragmented document storage
  • Lack of shared governance
  • Low user adoption
  • Limited standardization

What we did

  • Unified folder architecture
  • Governance framework
  • Targeted training
  • User-friendly documentation
Document Management System (SISEO), Planète Enfants & Développement: screen 1 Document Management System (SISEO), Planète Enfants & Développement: screen 2

More projects