Relief Applications

ILO - Better Work Innovation Advice

Information Management System

Client
ILO
When
Jan 2025–Jun 2026
Team
4+
Services
Info management & MEAL, App development
Technologies
Angular, GraphQL, Python, Keycloak, Azure
Industry
Fundamental Labour Rights
SDGs
8. Decent work and economic growth, 10. Reduced inequalities, 12. Responsible consumption and production
Client website
ilo.org

Better Work, a collaboration between the United Nations’ International Labour Organization (ILO) and the International Finance Corporation (IFC), a member of the World Bank Group, is a comprehensive programme bringing together all levels of the garment industry to improve working conditions, respect of workers’ labour rights and boost the competitiveness of apparel and footwear businesses.

Relief Applications' job is to assist, counsel and help in the development of a new system, ASTRA, guiding them in many ways: - What technologies to choose - UX/UI for ASTRA - Transition from their old system to the new one - Data migration, data lake, system security - Management of development teams - Documentation and Training for Better Work's teams

As a result of their participation in Better Work, factories have steadily improved compliance with the ILO’s core labour standards and national legislation covering compensation, contracts and working time. This has significantly improved working conditions and, at the same time, enhanced factories’ productivity and profitability. In addition to engaging directly with factories, Better Work collaborates with governments to promote alignment with national labour laws and the ILO’s international labour standards and to build the capacity of labour inspectors to enforce compliance. They work closely with global apparel brands to ensure progress at the factory level is sustained.

The challenge

  • Refactor and modernize the previous platform used by Better Work
  • Have a more permissible website with robust security
  • Handle data transmission from the old system to the new one
  • Have many different countries with different opinion/uses of the system

What we did

  • Develop a faster, more modern, multi-modular platform with permission management and role-based access control
  • Implement Azure AD login, data lake, data transmissions and power-BI integrations
  • Have daily data export from STAR that are stored inside a data lake, ASTRA then takes the information and assimilate it inside it's database
  • Develop country specific roles, permissions and features that can be enabled or not for each country

Relief Applications has been providing us with invaluable support as we seek to take our data management and systems capabilities to the next generation

Roopa Nair, Head of Operations, Quality and Innovation / BetterWork - ILO
Better Work Innovation Advice, ILO: screen 1 Better Work Innovation Advice, ILO: screen 2 Better Work Innovation Advice, ILO: screen 3 Better Work Innovation Advice, ILO: screen 4 Better Work Innovation Advice, ILO: screen 5 Better Work Innovation Advice, ILO: screen 6

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