RSF - Insurance for war journalist system
Reporters Without Borders (RSF) offers its member journalists insurance for travel abroad through Battleface, covering war risks and acts of terrorism, but buying it meant contacting the insurer by mail or phone. We worked with both to let journalists buy cover online in one step, with anonymised transactions through unique tokens and a direct connection to Battleface's payment system through an API.
- Client
- Reporters Without Borders
- When
- 1+ month
- Team
- 2+
- Services
- App development
- Technologies
- Node.js
- Industry
- Press Freedom, Fundamental rights
- SDGs
- 16. Peace, justice and strong institutions, 17. Partnerships for the goals
- Client website
- rsf.org
Reporters Without Borders (Reporters Sans Frontières) is one of the world’s leading NGOs in the defense and promotion of freedom of information. Since 2002 RSF has published on a yearly basis its World Press Freedom Index, the most relevant report about free press rights around the globe and with a massive impact and media coverage. The Index ranks 180 countries and regions according to the level of freedom available to journalists, evaluating the level of pluralism, independence of the media, quality of legislative framework and safety of journalists in each country.
In partnership with the insurance company Battleface, Reporters Without Borders (RSF) is offering a range of insurance policies for journalists who are RSF members when they travel abroad for the purpose of reporting. It covers war risks and the consequences of acts of terrorism.
To acquire the insurance the journalists needed to contact Battleface through mail or phone, then the company could issue quotes and policies manually. In circumstances in which quick deployment in war zones is demanded, this process was not the perfect solution and could be a reason to not contract the services.
Relief Applications worked with RSF and Battleface to allow reporters to contract the insurance online, with no additional steps needed.
The challenge
- Protect privacy and anonymity of journalist in war zones
- Guarantee a smooth interconnection between systems
- Immediate insurance subscription for quick field deployments
What we did
- Anonymized transactions through unique tokens
- Direct connection to Battleface payment system through API
- Quick and online-only purchase method
The enormous added value of Relief Applications’ work is its responsiveness and perfect understanding of the constraints of our solidarity development sector. Working with this kind of partner means growing your own organisation and its human and systemic components
