--- title: "The base of the ERP for NGOs | Relief One" description: "The Relief One base. The part every organisation gets. All your modules work from one set of people, projects and rules." url: https://reliefapplications.org/relief-one/platform/ lang: en --- # The Relief One base: All your modules work from one set of people, projects and rules. When finance, HR and programmes each buy their own tool, the same person, project and amount get typed in five places. Then the totals disagree, and the board meeting opens with an argument about whose figure is right. [Relief One](https://reliefapplications.org/relief-one/), the base ## How it works The part every organisation gets. 1. Your organisation, once. People, teams, the organisation chart, legal entities and country offices, projects and funders are set up once and shared by all modules. 2. Roles that match your jobs. Finance, HR, programme leads, funding teams, external partners and IT support each see what their job needs, down to the field. 3. Configured in settings. Fields, lists, approval chains, templates, email wording, languages and branding are settings. 4. Switch modules on as you grow. A module switched off disappears from menus and search; its data stays, so switching it back on restores everything. ## What it does. - **Several entities**: Legal entities and country offices, each with its own holidays, contracts and rules, consolidated on top. - **One search**: Projects, people, grants, documents, invoices and files from one box (⌘K). - **Undo**: ⌘Z on any page takes back your own recent changes. - **A morning brief**: Home lists what needs you today, across all your modules. - **Notifications you control**: An in-app centre and 120 email types you can switch on or off. - **Comments on any page**: Pinned threads with mentions, like a design tool. - **Secure sign-in**: Passkeys, Google SSO or password + code, and a full activity log. - **Help where you work**: Guided tours and a help assistant that answers from your handbook. - **Demo on your own data**: Show the platform on an anonymised copy; nothing leaves, no email is sent. ### The full list - **Multi-entity**: Several legal entities or country offices on one platform, each with its own holidays, contract types and labour-law rules, data kept separate, consolidated views on top. - **One search (⌘K)**: Projects, people, grants, documents, invoices, candidates and files from one box. - **Create from anywhere**: One “+ New” menu, adapted to each role. - **Undo your own changes (⌘Z)**: Undo your own last changes, for 12 hours, on any page. - **Comments pinned on any page**: Like a design tool, with threads and mentions. - **A morning brief**: A Home page that lists what needs you today, across your modules. - **Notifications you control**: An in-app centre and 120 email types, each switchable, plus red dots on the menu where work waits for you. - **Languages**: English and French throughout; the staff portal adds Spanish; public grant pages add Arabic, right to left. - **Security**: Sign-in with passkeys, Google SSO or password + code, a full activity log, signed and expiring links, hosting in Paris, France. - **Guided tours and a help assistant**: That answers from your own handbook, only within the reader’s rights. - **Demo mode**: Show the platform on an anonymised copy of your own data; nothing leaves, no email is sent. - **No-code pages**: Pages and dashboards set up from your live data (shown in full in Information Management & Maps). ## What makes the difference - Undo with ⌘Z, on any page. - Figures are computed from the source records. - When a rule blocks an action, the message names the rule. ## With your AI agent One question can cross several modules. Your AI sees only what your role opens. - **A question**: “How do I log last week's hours?” - **Reads**: The base - **Comes back**: An answer from your handbook, with the steps - **On each page**: The help assistant and guided tours - [More use cases](https://reliefapplications.org/relief-one/ai-agent/) ## Connected to It shares its records with all modules. ## In numbers 31 modules, 120 email types, 12 guided tours, English and French, Spanish in the staff portal, Arabic on public grant pages. ## Before you book a demo. ### Do our country offices keep their own holidays and rules? Yes. Each legal entity or country office has its own holidays, contract types and labour-law rules, and its data is kept separate, with consolidated views on top. ### Will the help assistant show staff pages outside their role? No. It answers from your own handbook, cut to the role of the person asking, and links to one of the 12 guided tours when a tour covers the task. ### Can we start with the base alone? Yes. Each organisation starts with the base, then picks its modules. You can start with one and add others later. ### Can we switch a module off later? You can, and its data is kept. A module switched off disappears from menus and search, and switching it back on restores it. ### Can you import from our spreadsheets and current tools? Yes: people, projects, budgets, policies, files (including a one-time import or a live two-way sync with Google Drive), and the content of your existing workbooks. Connectors to your other systems are built as part of the project. ## Next module - [Projects & Time](https://reliefapplications.org/relief-one/projects/): Hours and costs, per project. ### Run the organisation - [Projects & Time](https://reliefapplications.org/relief-one/projects/): Hours and costs, per project. - [Finance & Fund Accounting](https://reliefapplications.org/relief-one/finance/): Does each project cover its costs? - [HR & Payroll](https://reliefapplications.org/relief-one/hr/): Staff and consultants, managed together. - [Recruitment & Onboarding](https://reliefapplications.org/relief-one/recruitment/): Hiring in bursts, across countries. - [Volunteers](https://reliefapplications.org/relief-one/volunteers/): Fill volunteer shifts from a phone. - [Learning & Training](https://reliefapplications.org/relief-one/learning/): Whose certificate runs out next? - [Membership & Governance](https://reliefapplications.org/relief-one/membership/): For associations, federations and their boards. ### Funding & partnerships - [Grant Radar & Proposals](https://reliefapplications.org/relief-one/funding/): From the call to the signed grant. - [Grant Management & Donor Reporting](https://reliefapplications.org/relief-one/grant-management/): What each grant still needs from you. - [Donor Portal](https://reliefapplications.org/relief-one/donor-portal/): A space where donors follow their grants. - [Calls for Proposals](https://reliefapplications.org/relief-one/grant-making/): Run your own calls for proposals. - [Partners & Sub-grants](https://reliefapplications.org/relief-one/partners/): Fund local partners and follow their work. - [Fundraising & Individual Donors](https://reliefapplications.org/relief-one/fundraising/): What each campaign raised, and what it cost. ### Programmes & impact - [Programme Management](https://reliefapplications.org/relief-one/programmes/): Which activities can start, and what blocks them. - [MEAL](https://reliefapplications.org/relief-one/meal/): Show what changed, and how you know. - [Field Data Collection](https://reliefapplications.org/relief-one/field-data/): Offline mobile forms that feed your indicators. - [Case Management](https://reliefapplications.org/relief-one/case-management/): Confidential files for each person you support. - [Cash & Voucher Assistance](https://reliefapplications.org/relief-one/cash-assistance/): Pay each household once, and reconcile the round. - [Information Management & Maps](https://reliefapplications.org/relief-one/information-management/): Who does what, where. ### Operations & logistics - [Procurement & Supply Chain](https://reliefapplications.org/relief-one/supply-chain/): Purchase orders that match their invoices. - [Warehouse & Distribution](https://reliefapplications.org/relief-one/warehouse/): Show each donor where their goods went. - [Fleet & Transport](https://reliefapplications.org/relief-one/fleet/): Field trips with a check-in at each waypoint. - [Emergency Response & Deployments](https://reliefapplications.org/relief-one/emergency-response/): Know who can deploy tonight. ### Safety, risk & compliance - [Security & Safety](https://reliefapplications.org/relief-one/security/): Report incidents from the field, offline. - [Safeguarding & Complaints](https://reliefapplications.org/relief-one/safeguarding/): Where concerns are reported and cases handled. - [Policies, Documents & Data Protection](https://reliefapplications.org/relief-one/compliance/): Policies and due-diligence documents, ready when asked. - [Audit, Risk & Internal Control](https://reliefapplications.org/relief-one/audit-risk/): Controls your auditor can read. ### Everyone, connected - [Staff & Partner Portals](https://reliefapplications.org/relief-one/portals/): The ERP as staff and partners see it. - [Your AI Agent](https://reliefapplications.org/relief-one/ai-agent/): An assistant that works from your own data. - [CRM, Portfolio & Communication](https://reliefapplications.org/relief-one/outreach/): Donor contacts and track record, kept up to date. - [Workspace: Home, Drive, Calendar & Office](https://reliefapplications.org/relief-one/workspace/): Where the team works, wherever it sits. - [Build yours](https://reliefapplications.org/relief-one/build/) - [Relief One](https://reliefapplications.org/relief-one/) ## Book a demo of Relief One. Tell us how your organisation works and which modules you are looking at. We show you Relief One on the parts that matter to you.