---
title: "MSF UK - REMIT: Research Management & Impact Tool Review"
description: "MSF's Research Management and Impact Tool (REMIT) underdelivered: researcher compliance sat around 55% and reporting needed heavy manual Excel work. We ran a…"
url: https://reliefapplications.org/projects/msf-uk-remit-research-management-impact-tool-review/
lang: en
updated: 2026-11-12
---

# MSF UK - REMIT: Research Management & Impact Tool Review

MSF's Research Management and Impact Tool (REMIT) underdelivered: researcher compliance sat around 55% and reporting needed heavy manual Excel work. We ran a six-week review, with stakeholder consultations, a UX audit and a technical review, and delivered an option appraisal and an executive presentation.

- **Client**: MSF UK
- **When**: Jul–Sep 2026
- **Team**: 4 people
- **Services**: [Info management & MEAL](https://reliefapplications.org/services/info-management/)
- **Industry**: Health
- **SDGs**: 3. Good health and well-being, 9. Industry, innovation and infrastructure
- **Client website**: [msf.org.uk](https://www.msf.org.uk/)

MSF's Research Management and Impact Tool (REMIT), built in 2016, is the central repository for MSF research studies and a means to measure research impact. But it now underdelivers: researcher compliance sits around 55%, reporting requires heavy manual Excel work, integration is limited, and it's unclear whether REMIT is still the right tool.

MSF engaged Relief Applications for an evidence-based assessment with two aims: identify limitations and gaps, and deliver a prioritised improvement plan with a decision-grade upgrade-vs-migration recommendation (e.g. CKAN or other MSF platforms).

Over a six-week, four-person engagement, we ran stakeholder consultations and a UX audit, a technical and data-model review, an integration landscape map and an impact-indicator review, feeding a structured option appraisal and an executive presentation for MSF leadership.

## The challenge

- Low researcher compliance undermining data quality
- Cumbersome, manual Excel-based reporting
- A defensible upgrade-vs-migration decision under a tight window

## What we did

- Stakeholder consultations and a rapid UX audit
- Technical, data-model and integration review
- A structured option appraisal and executive presentation

![REMIT: Research Management & Impact Tool Review, MSF UK: screen 1](https://reliefapplications.org/images/projects/slides/p003/01.webp)

![REMIT: Research Management & Impact Tool Review, MSF UK: screen 2](https://reliefapplications.org/images/projects/slides/p003/02.webp)

![REMIT: Research Management & Impact Tool Review, MSF UK: screen 3](https://reliefapplications.org/images/projects/slides/p003/03.webp)

![REMIT: Research Management & Impact Tool Review, MSF UK: screen 4](https://reliefapplications.org/images/projects/slides/p003/04.webp)

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