--- title: "Privacy policy | Relief Applications" description: "What personal data reliefapplications.org collects, why, how long we keep it, and how to exercise your rights under the GDPR." url: https://reliefapplications.org/privacy-policy/ lang: en --- # Privacy policy Last updated on 12 November 2026 ## Who we are This website, reliefapplications.org, is run by Relief Applications, a société par actions simplifiée (SAS) with a share capital of €5,000, registered in France (RCS Toulouse 804 995 207), at 10 rue Guy de Maupassant, 31200 Toulouse, France. Relief Applications is the controller of the personal data described on this page. Our Data Protection Officer answers every question about your data at [privacy@reliefapplications.org](mailto:privacy@reliefapplications.org). This page covers the website only. When we build or host a tool for an organisation, that organisation decides how the data in it is used, and its own privacy notice applies. We then act as its processor, under a data processing agreement (GDPR Article 28). ## What we collect, why, and for how long ## When you write to us The contact form, the Relief One demo form and the form to ask for one of our policies collect your name, your organisation, your email address, your phone number if you give it, your message and the topics you pick. Why: to answer you and, if you ask, to discuss a project or send you the document. Legal basis: our legitimate interest in answering questions about our work; and the steps before a contract when you ask us for a proposal. How long: 3 years after our last exchange, unless we then work together. ## When you sign up to the newsletter We collect your email address. Why: to send you the newsletter. Legal basis: your consent. You can withdraw it at any time with the unsubscribe link in every newsletter, or by writing to us. How long: until you unsubscribe. ## When you apply for a job Our careers page collects your application: your contact details, your CV and your answers. Why: to consider your application. Legal basis: the steps before a contract. How long: up to 2 years after our last contact, as the CNIL recommends. ## When you allow cookies Google Analytics records how the site is used: the pages you visit, your type of device and your approximate location. It runs only if you click “Allow cookies” in the banner. Why: to see which pages help visitors, and improve the others. Legal basis: your consent. How long: the cookies expire after 13 months at most. ## On every visit Our server records technical logs: your IP address, your browser and the time of each request. Why: to keep the site running and secure. Legal basis: our legitimate interest in the security of the site. How long: 12 months at most. We never sell your data, and we don't use it for advertising. ## Who else sees it Only the people at Relief Applications who handle your request, and the companies that run parts of the site for us. Each is bound by a data processing agreement: Gandi (France) hosts the website. Amazon Web Services (Ireland) passes the messages from our forms to our mailbox. Google hosts our mailbox (Google Workspace) and measures visits (Google Analytics, only after you allow it). Mailchimp (Intuit) sends the newsletter. Job applications go to our own recruitment portal. ## Transfers outside the European Union We keep data in the European Economic Area where we can. Google and Mailchimp may process some data in the United States. These transfers rely on the EU–US Data Privacy Framework, or on the European Commission's Standard Contractual Clauses. ## Cookies The site sets no cookie for advertising, and its fonts come from our own server, so no font service sees your visit. Your cookie choice: “hasBeenShown” if you allowed cookies (kept 12 months) or “cookiesRejected” if you refused them (kept 6 months), so that we don't ask you again on every visit. Neither says anything about you. Google Analytics (“_ga” and “_ga_…”): set only if you click “Allow cookies”, and kept 13 months at most. ## Cookies settings You can change your choice at any time: Change your cookie choice. This removes your previous answer and the Google Analytics cookies set by this site, and shows the cookie banner again. ## Your rights You can ask us to: see the data we hold about you, and get a copy of it; correct it, or delete it; stop or limit a use of it, or object to it; withdraw a consent you gave, at any time, without affecting what was done before. Write to [privacy@reliefapplications.org](mailto:privacy@reliefapplications.org). It's free, and we answer within one month (three months for a complex request, in which case we tell you within the first month). If you think we haven't respected your rights, you can complain to the CNIL, the French data protection authority: [cnil.fr](https://www.cnil.fr), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France. ## Security Data travels encrypted (HTTPS). Only the people who need it can reach it, and our accounts use two-factor sign-in. Our [commitment page](https://reliefapplications.org/commitment/) describes how we protect data in more detail. ## Changes to this page We update this page when what we collect, or the companies we work with, change. The date at the top says when it last changed.